CANCELLATION POLICY

Late Arrival Policy Out of respect for all clients, please arrive on time for your appointment. • If you arrive 15 minutes late or more, a late fee of $30 will be added to your service total • Depending on the remaining time, your appointment may need to be modified or cancelled entirely • If cancelled, your deposit will be forfeited • Cancellations due to late arrival will require a new deposit to rebook Deposits • All makeup services require a deposit • Mobile services: $200 travel fee and a $100 deposit is required Guests • No extra guests unless approved Pricing • Appointment pricing can fluctuate depending on hair length, density, and time required for service What's Included • ALL SERVICES INCLUDE SHAMPOO AND BLOWDRYING • Detangling is an additional service and will be charged accordingly Kids Appointments • Please book the RESCUE DETANGLE add-on if hair is matted, extra thick, or your child needs a more gentle touch requiring more time Color Appointments • MUST book a GENIE CONSULT prior to any color service appointment I charge a 50% cancellation fee for no-shows or cancellation’s within 24 hours of the scheduled appointment. This deposit is non-refundable, and will be kept if you cancel without rescheduling.